Refund policy

Returns & Refunds

We want you to be happy with your order. If anything isn't right, email support@blythor.com with your order number and a few details, and we'll take care of it.

30-day window. You can request a return or report a problem within 30 days of delivery on most items. Returned items should be unused and in their original packaging.

Damaged, defective, or not as described. Send us a photo within 30 days of delivery and we'll make it right with a replacement or a full refund, at no cost to you. In most cases you won't need to ship anything back.

Changed your mind. For many items we can sort this out without a physical return. If a return is needed, we'll send simple instructions; the item should be unused and in its original packaging, and return shipping is the customer's responsibility.

Exchanges. For damaged or defective items, we'll send a replacement at no cost to you.

Refunds. Once your request is approved, we issue refunds within 10 business days to your original payment method. Your bank may take a few additional days to post it.

Non-returnable. Personalized or custom items, and anything marked Final Sale.